For better and faster service, Please write the subject of the email like this: Order ID + Country(BWY country) + Problem type (shipping information,qualityproblem, other problems). For example, if you are from Italy, and you want toknow the shipping information, the subject of the email shouldbe: BWYxxxxxxxxxxCN, Italy, shipping information.

Note: We recomend that you contact us directly via our service emall with thenecessary photos or videos.

E-mail: info@joyor.net

Phone: (+44) 7947032683

ULTRAX INTERNATIONAL LIMITED

Company adress：Room 1508, 15th Floor, Phase 2, Grand Plaza Office Building, 625 Nathan Road, Mongkok, Hong Kong